Temporary Pause in Operations
Dear Valued Customers,
We regret to inform you that we are facing an unexpected challenge that requires us to temporarily pause our operations. Our trusted insurer, who has been providing us with liability insurance coverage, has recently decided to exit the Australian market.
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The decision by our insurer has left us in a position where we are unable to continue operating without adequate liability coverage. As a responsible business, ensuring the safety and security of our customers and partners is our top priority. Therefore, we have made the difficult decision to temporarily halt our operations until we secure a new liability insurance provider.
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Please rest assured that we are actively working to find an alternative insurer that aligns with our high standards and values. We understand the inconvenience this may cause, and we sincerely apologize for any disruption or disappointment this pause may bring.
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To stay informed about the progress of our operations and receive updates on when we'll be back up and running, we encourage you to subscribe to our newsletter.
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We genuinely appreciate your understanding and patience during this challenging time. We value your continued support and look forward to serving you again soon.
Thank you for being a part of our valued customer community.
Best regards,
Seb